Company organisation

The reference is that of ISO 9001 version 2008.  As of 2004, all ISO indicators have been replaced by governing indicators in such a way as to have a practical and unique application of this standard.

The indicators chosen apply to processes and their pertinence is put into question regularly so that they best reflect the measure of objectives to be met.  These indicators can be found in the mission statements of all employees.

They are evaluated annually through annual reviews.  The goal of these reviews, aside from the basic evaluation aspect, is to create a forum to explore grounds for improvement.

An “Employment and Expertise” plan has been put into place in the fall of 2010 to allow going even further with employees in the analysis of the technical competencies applicable to their trade.  Of equal importance are the competencies related to comportment (15 in all) that tie in the company values.  This “Employment and Expertise” system of evaluation creates an opportunity to define solutions together (e.g. training, internal evaluation…) for broadening the expertise of each employee and motivating each employee towards the ambitions and values of the company.